Mark Vicente and Sarah Edmondson, high-ranking former NXIVM leaders, describe the dream and mission of NXIVM to build a better world. Bonnie Piesse, Mark's wife, tells him she's worried about the organization and Keith Raniere, NXIVM's leader and Mark's mentor. Mark wonders how could tools to make a better, more ethical world be misused?
After seven years, Bonnie leaves NXIVM for Los Angeles and tries desperately to get through to Mark, who reassures her all is well. Mark remains loyal to Keith and NXIVM, but a series of phone calls begin to sow doubt within him.
Sarah confides to Mark about DOS, a secret group involving “masters” and “slaves,” and struggles in her relationships with NXIVM, her husband and her best friend. Sarah and Mark lament how many members they've recruited and question what to do next.